Get Started with Quest Labs

Welcome to Quest Labs! This page will walk you through the initial steps to get started with Quest Labs' AI-powered platform, helping you automate personalized experiences and increase engagement and revenue across web, mobile, and apps.


Step 1: Create Your Account

  • Sign Up: Visit [Quest Labs Sign-Up Page] and create your account. Provide your business details to customize the setup.

  • Verification: You’ll receive an email to verify your account. Click the link to get started.


Step 2: Set Up Your First Project

  • Add Project Details: Define your project by adding your website, app, or platform where you plan to use Quest Labs.

  • Install SDK: Follow the instructions to install Quest’s lightweight SDK on your web or mobile app for event tracking and personalization.


Step 3: Define Key Events

  • Identify Key Events: Define the events that matter to your business, such as user sign-ups, purchases, or feature interactions.

  • Set Up Event Tracking: Configure event tracking either through our SDK or by integrating with your existing data sources (e.g., Segment, Mixpanel, Snowflake).

Example:

  • For an eCommerce store, track events like product viewed, added to cart, and completed purchase.

  • For SaaS, track sign-ups, trial conversions, and feature usage.


Step 4: Set Up User Segments

  • Create Segments: Use Quest’s AI-driven segmentation to group users based on their behavior, activity, or demographics.

  • Dynamic Segments: Segments update in real-time as user behavior changes, ensuring that your messaging is always relevant.


Step 5: Define Metrics and Counters

  • Metrics Setup: Define key metrics for your business, such as Weekly Active Users (WAU), customer lifetime value (CLTV), or purchase frequency.

  • Track Counters: Set up counters that track user interactions and behavior over time, such as login counts or items viewed.


Step 6: Personalize User Journeys

  • Set Up Personalized Campaigns: Create personalized messaging based on user activity, such as abandoned cart reminders, product recommendations, or feature adoption nudges.

  • Use Pre-Built Recipes: Quest offers pre-built growth recipes tailored to ecommerce, SaaS, and subscription businesses to simplify campaign setup.


Step 7: Activate Webhooks and Feature Flags

  • Integrate Webhooks: Set up webhooks to trigger actions in real-time, such as sending data to external systems or triggering an in-app message.

  • Use Feature Flags: Control the activation of features based on user behavior, allowing you to test and roll out new functionality dynamically.


Step 8: Launch and Monitor

  • Activate Campaigns: Start sending personalized, automated campaigns using Quest Labs' built-in messaging tools or integrated platforms (e.g., email, SMS, push notifications).

  • Monitor Performance: Track key metrics and view insights on how your users are engaging with your campaigns, allowing you to optimize messaging and increase conversions.


Step 9: Explore Advanced Features

  • AI-Generated Variants: Automatically generate messaging variants to A/B test and find winning flows faster.

  • Predictive Insights: Use AI-powered signals and scoring to predict user intent (e.g., churn risk, upsell potential) and trigger targeted campaigns.

  • Journeys: Build personalized user journeys that adapt to user behavior in real-time, improving engagement and retention.


Support and Resources

  • Help Center: Visit our [Help Center] for detailed documentation on advanced features and troubleshooting.

  • Community: Join the Quest Labs community for tips, best practices, and support from other users.

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